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Visit the Pura Cashmere help center and FAQ for answers about all things Pura Cashmere.

General information about Pura Cashmere and using our site

Information about shipping, duties, taxes and delivery

Information about the return and exchange process

Information on placing orders, making changes and canceling orders.

Information about refunds, payments, and payment options

General information on how discounts work and how to apply discount and promo codes

Information about gift cards, how they work and gift wrapping options

Information about how our products are made, where and how we source our materials and terminology used

Information about sizing and care instructions

Information about stock availability and wholesale options