What if a delivery is attempted but missed?Updated an hour ago

If the carrier attempts delivery and no one is available to receive the package, you'll automatically receive an Attempted Delivery notification from us. Most carriers will try again the next business day; some packages require a signature and will need to be picked up at a local carrier facility.

The Attempted Delivery email will include your carrier and tracking link so you can manage the next attempt directly with them — reschedule, change the delivery location, or pick up the package yourself.

If the carrier marks your package as "returned to sender," we'll let you know via a Returned to Sender email, and our team will work with you to resend the order or issue a refund as appropriate.