What if my piece gets a snag or a small hole?Updated an hour ago

Don't pull the snag — that makes it worse. For small snags, gently work the loose yarn back into the knit using a tapestry needle or a small crochet hook, then steam to settle the surface.

For small holes or larger damage, we recommend taking the piece to a skilled tailor or knitwear specialist for repair. Your dry cleaner can often refer you to one.

If you have a question about whether a specific issue is repairable or covered by quality assurance, please contact us at [email protected] with a photo and a description, and we'll do our best to help.