What's the difference between a refund, an exchange, and store credit?Updated an hour ago
- Refund sends your money back to the original payment method. Available within 21 days standard, 30 days with Checkout+. A $14.50 restocking fee applies unless you added Checkout+.
- Exchange swaps your item for a different size, color, or style. Available within 21 days standard, 30 days with Checkout+ — always free.
- Store Credit is issued as a digital gift card, never expires, redeemable anytime. Available within 21 days standard, 30 days with Checkout+ — always free.
If you're undecided about a piece and might want to use the credit later, store credit is often the smartest play — same window as exchange, full flexibility on what to buy next.