Why didn't my promo code work?Updated an hour ago
A few common reasons:
- The code may have expired. Most promotional codes are time-limited.
- The code may not apply to your cart. Some codes exclude specific collections, sale items, Final Sale items, or pieces in our Clearance Collection.
- You may have entered the code incorrectly. Codes are typically case-sensitive — try copying and pasting from the original email.
- The minimum order requirement may not be met. Some codes require a minimum purchase amount.
- You may have already used the code. Welcome and one-time-use codes can only be applied once per customer.
If you've checked all of the above and your code still isn't working, reach out at [email protected] with your order details and we'll help troubleshoot.