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Why didn't my promo code work?Updated an hour ago

A few common reasons:

  • The code may have expired. Most promotional codes are time-limited.
  • The code may not apply to your cart. Some codes exclude specific collections, sale items, Final Sale items, or pieces in our Clearance Collection.
  • You may have entered the code incorrectly. Codes are typically case-sensitive — try copying and pasting from the original email.
  • The minimum order requirement may not be met. Some codes require a minimum purchase amount.
  • You may have already used the code. Welcome and one-time-use codes can only be applied once per customer.

If you've checked all of the above and your code still isn't working, reach out at [email protected] with your order details and we'll help troubleshoot.

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