Payments & Refunds
Information about refunds, payments, and payment options
Which types of payments do you accept?
We accept all major credit cards and a variety of secure checkout methods, including:. All transactions are encrypted and secure. At checkout, you can choose the payment method that’s most convenient for you.
Do you offer installments?
Yes — we offer flexible installment options through Shop Pay Installments, allowing you to split your purchase into smaller payments. Available options include:. The options presented to you at checkout are determined by Shop Pay based on your eligib
When can I expect my refund?
Typically within 14 business days of us receiving your item, following inspection/cleaning/approval. Holiday volumes may add time; we’ll email you when complete. [email protected].
Are there any fees on refunds?
If you opt for Checkout + Free Returns there are no fees for refunds and the refund return window is extended to 30 days. If you do not opt in for Checkout+ we charge a $14.50 restocking fee for refunds only. Exchanges and Store Credit are not charge