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Payments & Refunds

Information about refunds, payments, and payment options

Which types of payments do you accept?

We accept all major credit cards and a variety of secure checkout methods, including:. All transactions are encrypted and secure. At checkout, you can choose the payment method that’s most convenient for you.

Do you offer installments?

Yes — we offer flexible installment options through Shop Pay Installments, allowing you to split your purchase into smaller payments. Available options include:. The options presented to you at checkout are determined by Shop Pay based on your eligib

When can I expect my refund?

Typically within 14 business days of us receiving your item, following inspection/cleaning/approval. Holiday volumes may add time; we’ll email you when complete. [email protected].

Are there any fees on refunds?

If you opt for Checkout + Free Returns there are no fees for refunds and the refund return window is extended to 30 days. If you do not opt in for Checkout+ we charge a $14.50 restocking fee for refunds only. Exchanges and Store Credit are not charge