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Pura Cashmere

Yes &#x2014; we partner with a curated selection of retailers who share our values of quality, craftsmanship, and timeless design.If you&apos;re interested in carrying Pura Cashmere, we&#x2019;d love to hear from you. Please contact us at <a href="mailto:support@puracashmere.com">support@puracashmere.com</a> or explore our current wholesale offering through our Joor portal:Pura Cashmere on Joor <a href="https://www.jooraccess.com/puracashmere" target="_blank">jooraccess.com/puracashmere</a>We offer seasonal collections, merchandising support, and flexible terms for our wholesale partners.

Yes — we partner with a curated selection of retailers who share our values of quality, craftsmanship, and timeless design. If you're interested in carrying Pura Cashmere, we’d love to hear from you. Please contact us at support@puracashmere.com or e

Do you offer wholesale opportunities?

Stock Availability & Wholesale

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Wholesale Opportunities

What should I do if my item is damaged?

How do Pre-Orders work?

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General Questions

What shipping methods do you use?

How much is shipping?

How do I track my order?

When will my product arrive?

Are taxes & duties included in my international order?

My order status is 'delivered' but my order is not here. What do i do?

Do you ship orders to the UK & EU? If so, how will orders be shipped?

Shipping, Delivery & Duties

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What information do I need for a return?

Can I exchange/return a gift?

How long does an exchange take?

How many times can i return/exchange and item?

Do you charge a restocking fee?

How to return a damaged item?

When will i get my refund?

Can a return be refused?

Returns & Exchanges

Can I cancel an order after it has been placed?

How do I change an order?

Ordering, Changes & Cancellations

Which types of payments do you accept?

Do you offer a payment installment option?

When can I expect my refund?

Payments & Refunds

How do I apply a promotion code to an order?

What are BOGO & other automatic discounts?

Can I use an automatic discount with a Promo Code or Gift Card?

Discounts & Promo Codes

Do you offer gift wrapping?

Can I purchase a gift card?

Do the gift cards expire?

Can I return a gift card?

Whose email do I use at checkout when purchasing a gift card?

Gift Cards & Gift Wrapping

What is Cashmere?

What is SUPIMA™ Cotton?

What is a blend?

What is gauge and knit?

Is your product fairtrade, are the animals treated well?

Products & Materials

How do I choose the right size?

Will my sweater pill?

Where do I find a size chart?

How do I care for my cashmere?

Sizing & Care Instructions

Is an item coming back in stock? Can I pre-order it?

Do you offer wholesale opportunities?Updated 5 days ago