How do I track my order?Updated 7 hours ago

You'll receive a Shipment Confirmation email the moment your order ships, containing your tracking number and a link to our branded tracking page.

You can track an order anytime at puracashmere.com/pages/tracking — just enter your order number and email and you'll see live updates on your shipment's location.

You'll also receive proactive email updates at key milestones along your shipment's journey:

• Shipment Created — your order has been packed and a tracking number is on its way
• Carrier Picked Up — your package is on the move
• Out for Delivery — your package will arrive today
• Delivered — your package has arrived

If anything unexpected happens — a delay, an attempted delivery, a stalled shipment — we'll send you an update too, so you're never left guessing.