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Do you offer pre-orders?Updated 11 hours ago

Yes — and we recommend them on our most popular pieces.

Many of our best-selling styles go up for Pre-Order between production runs. If a piece is available for pre-order, the Add to Cart button on the product page will say "Pre-Order" and show an estimated ship date. You pay at the time of purchase, and your piece ships as soon as our shipment arrives at our warehouse — typically within 48 hours of restock.

A few things worth knowing:

  • Pre-ordering reserves your size and color. Our most popular pieces sell out fast when they restock; pre-ordering is the most reliable way to make sure you get one.
  • Ship dates are estimates, not guarantees. We update the product page routinely as we get shipping updates, so it always shows the most current estimate — the product page is the best place to check your latest ship window.
  • You can cancel anytime before your piece ships, for a full refund. Email [email protected] from your order email with your order number. Once it ships, a return or exchange follows our standard policy. (Cancel and re-order later, and your new order joins the queue by its new date — which may push your ship window out.)
  • You'll get an order confirmation at purchase and a shipment notification when it ships.

For full pre-order terms, see our Return & Refund Policy. For a question about a specific pre-order, reach out at [email protected].

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