When will I receive my refund?Updated 3 hours ago

Refunds are typically processed within 10 business days of your return arriving at our warehouse. You'll receive an email confirmation when it's complete.

Cashmere returns require careful inspection and a gentle refresh before they can be restocked — this is why we ask for a few business days from receipt. Refunds go back to the original payment method. Store credit is issued instantly as a digital gift card to the email on your order.