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Pura Cashmere

<p>We accept all major credit cards and a variety of secure checkout methods, including:</p><ul><li>Visa</li><li>Mastercard</li><li>American Express</li><li>Discover</li><li>PayPal</li><li>Shop Pay</li><li>Apple Pay</li><li>Google Pay</li><li>Amazon Pay</li><li>Facebook Pay</li><li>Bancontact</li><li>iDEAL</li></ul><p>All transactions are encrypted and secure. At checkout, you can choose the payment method that&#x2019;s most convenient for you.</p>

We accept all major credit cards and a variety of secure checkout methods, including:. All transactions are encrypted and secure. At checkout, you can choose the payment method that’s most convenient for you.

Which types of payments do you accept?

Payments & Refunds

How do I create an account?

Wholesale Opportunities

What should I do if my item is damaged?

How do Pre-Orders work?

How can I unsubscribe from text message notifications?

General Questions

What shipping methods do you use?

How much is shipping?

How do I track my order?

When will my product arrive?

Are taxes & duties included in my international order?

My order status is 'delivered' but my order is not here. What do i do?

Do you ship orders to the UK & EU? If so, how will orders be shipped?

Shipping, Delivery & Duties

How do I start a return?

What information do I need for a return?

Can I exchange/return a gift?

How long does an exchange take?

How many times can i return/exchange and item?

Do you charge a restocking fee?

How to return a damaged item?

When will i get my refund?

Can a return be refused?

Returns & Exchanges

Can I cancel an order after it has been placed?

How do I change an order?

Ordering, Changes & Cancellations

Do you offer a payment installment option?

When can I expect my refund?

How do I apply a promotion code to an order?

What are BOGO & other automatic discounts?

Can I use an automatic discount with a Promo Code or Gift Card?

Discounts & Promo Codes

Do you offer gift wrapping?

Can I purchase a gift card?

Do the gift cards expire?

Can I return a gift card?

Whose email do I use at checkout when purchasing a gift card?

Gift Cards & Gift Wrapping

What is Cashmere?

What is SUPIMA™ Cotton?

What is a blend?

What is gauge and knit?

Is your product fairtrade, are the animals treated well?

Products & Materials

How do I choose the right size?

Will my sweater pill?

Where do I find a size chart?

How do I care for my cashmere?

Sizing & Care Instructions

Is an item coming back in stock? Can I pre-order it?

Do you offer wholesale opportunities?

Stock Availability & Wholesale

Which types of payments do you accept?Updated 5 days ago