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What information should I include when I reach out?Updated an hour ago

The more context you provide, the faster we can help. When emailing or messaging us, please include:

  • Your order number (if your question is about a specific order)
  • The email address you used at checkout
  • A clear description of your question or issue
  • Photos, if relevant — especially for damaged items, fit questions, or anything visual

For damaged or defective items, please include photos and contact us within 7 days of delivery (see our Shipping & Returns policy for details).

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