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Pura Cashmere

Creating an account makes shopping easier &#x2014; allowing you to save your information, track your orders, and create wish lists.<h4 id="to-create-an-account">To create an account:</h4>Step 1. Click the Account icon in the top right corner of our website.<img alt="image" src="https://cdn.shopify.com/s/files/1/0297/3571/4915/files/Account_creation_1.jpg?v=1593045522" class="fr-fic fr-dii"> Step 2. Select &quot;Register&quot; and enter your details.<img alt="image" src="https://cdn.shopify.com/s/files/1/0297/3571/4915/files/Account_Creation_-_Register_button.jpg?v=1593045522" class="fr-fic fr-dii">

Creating an account is very simple! You can manually create an account for saving checkout information or saving items to a wish list. See below for further details
Account Creation
Step 1. Click on the account icon on the top right of the main menu

How do I create an account?

General Questions

Wholesale Opportunities

What should I do if my item is damaged?

How do Pre-Orders work?

How can I unsubscribe from text message notifications?

What shipping methods do you use?

How much is shipping?

How do I track my order?

When will my product arrive?

Are taxes & duties included in my international order?

My order status is 'delivered' but my order is not here. What do i do?

Do you ship orders to the UK & EU? If so, how will orders be shipped?

Shipping, Delivery & Duties

How do I start a return?

What information do I need for a return?

Can I exchange/return a gift?

How long does an exchange take?

How many times can i return/exchange and item?

Do you charge a restocking fee?

How to return a damaged item?

When will i get my refund?

Can a return be refused?

Returns & Exchanges

Can I cancel an order after it has been placed?

How do I change an order?

Ordering, Changes & Cancellations

Which types of payments do you accept?

Do you offer a payment installment option?

When can I expect my refund?

Payments & Refunds

How do I apply a promotion code to an order?

What are BOGO & other automatic discounts?

Can I use an automatic discount with a Promo Code or Gift Card?

Discounts & Promo Codes

Do you offer gift wrapping?

Can I purchase a gift card?

Do the gift cards expire?

Can I return a gift card?

Whose email do I use at checkout when purchasing a gift card?

Gift Cards & Gift Wrapping

What is Cashmere?

What is SUPIMA™ Cotton?

What is a blend?

What is gauge and knit?

Is your product fairtrade, are the animals treated well?

Products & Materials

How do I choose the right size?

Will my sweater pill?

Where do I find a size chart?

How do I care for my cashmere?

Sizing & Care Instructions

Is an item coming back in stock? Can I pre-order it?

Do you offer wholesale opportunities?

Stock Availability & Wholesale

To create an account:

How do I create an account?Updated 7 days ago

To create an account: