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Ordering, Changes & Cancellations

Information on placing orders, making changes and canceling orders.

Can I cancel an order after it has been placed?

If your order hasn’t been fulfilled yet, you may be able to cancel it directly through our website. To attempt a cancellation:. If the order has already shipped, you’ll need to wait for it to arrive and initiate a return through our Return Center.

How do I change an order?

If your order hasn’t been fulfilled yet, we may be able to make changes — such as updating the size, color, quantity, or removing an item. To request a change:. If you’d like to add an item, we’ll confirm availability and send you an invoice with a s

How do Pre-Orders work?

We occasionally offer pre-orders on styles that are in high demand or currently in production. This gives you early access to reserve a piece before it officially arrives. Here’s how it works:. Please note:. You’ll receive email updates as soon as yo