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Ordering, Changes & Cancellations

Information on placing orders, making changes and canceling orders.

When will my order ship?

Weekdays only. Orders typically process in 24–48 hours; same-day is possible (not guaranteed) for orders placed before 12:00 PM EST.

How do I change an order?

Email [email protected] immediately with your order number and requested change. If you’re adding an item, we’ll confirm stock and send a secure payment link. Changes are possible only before fulfillment.

Can I cancel an order after it has been placed?

If your order hasn’t been fulfilled yet, you may be able to cancel it directly through our website. To attempt a cancellation:. If the order has already shipped, you’ll need to wait for it to arrive and initiate a return through our Return Center.

How do Pre-Orders work?

Pre-Order items are labeled several places in-order to avoid confusion. The Add to Cart button will change to read 'Pre-Order'Below the Add to Cart button you will see text giving an estimated ship dateIn your cart and at checkout below the product w