Our standard free shipping is via USPS. We also offer the following
UPS
FedEx
CanadianPost

We use the following Shipping methods when shipping all our productsFree Standard Shipping (Domestic)<ul><li>UPS SurePost or FedEx Ground for all domestic standard shipping.&#xA0;</li><li>For Hawaii and Alaska we ship via USPS Priority Mail.&#xA0;</li></ul>Standard Shipping (Canada)<ul><li>We ship via UPS or USPS International</li></ul>Standard Shipping (Rest of World)<ul><li>We ship via UPS, FedEx or USPS</li></ul>Customer Choice: We also offer our customers the option to select their own shipping method via<ul><li>UPS:&#xA0;Ground, 3-Day Select, 2nd-Day Air, Next-Day Air, World Wide Express, World Wide Expedited</li><li>FedEx: Ground, Home Delivery, Express Saver, 2 Day, Priority Overnight, International Priority, International Economy </li></ul>

What shipping methods do you use?

We offer free ground shipping on all orders within the continental U.S.!
For orders over $250.00 within the continental U.S. We offer complimentary two-day air.
All orders above $150 to Alaska, Hawaii, and U.S. Territories qualify for free shipping.

<ul><li>We offer a free shipping option for all orders over $99 within the continental U.S. For orders over $400.00 within the continental U.S. We offer complimentary two-day air. All orders above $150 to Alaska, Hawaii, and U.S. Territories qualify for free shipping as well.</li><li>If you want a faster delivery method than our standard shipping, you may choose an alternate means at checkout.</li><li>All Canadian Orders are Charged a $15 Flat Shipping Rate</li><li>For the rest of the world a paid shipping method can be selected during checkout</li></ul>

How much is shipping?

PuraCashmere sends orders using either USPS or UPS (domestic) or DHL (internationally). We insure and track all packages that we ship. 
As soon as your order ships, we will send you a shipping confirmation email with the tracking number, which you ca

Pura Cashmere sends orders using either FedEx, USPS or UPS. We insure and track all packages that we ship.&#xA0; As soon as your order ships, we will send you or text you a shipping confirmation with the tracking number, which you can click to see the shipments progress.&#xA0; There are also two other methods you can use to track your order.<ol><li>Login in to your account on the website and view the order. It will have a linkable tracking # you may click to see its progress.</li><li>You may also track your order using the customer service chat on the bottom right of any page on our site and follow the onscreen instructions</li></ol>If you need further assistance, please email <a href="mailto:support@naadam.co">s</a><a href="mailto:upport@puracashmere.com">upport@puracashmere.com</a> with your order number and any issues you might have.

How do I track my order?

Delivery Time
All orders are typically processed within 24 to 48 hours.
Fulfillment times may take slightly longer during the holiday season.
Same-day fulfillment is possible if the order is placed before 4 PM Eastern Standard Time (New York, EST)
Sh

Delivery Time All orders are typically processed within 24 to 48 hours. Fulfillment times may take slightly longer during the holiday season. Same-day fulfillment is possible if the order is placed before 4 PM Eastern Standard Time (New York, EST)Shipping Time Orders shipped within the continental United States using standard free shipping arrive within 2 to 4 days after processing. Orders over $250.00 are shipped complimentary two-day air.&#xA0; Express shipping is available at checkout at our discounted rates. International Shipments are dependant on location and services available.

When will my product arrive?

International orders are shipped DDU "Delivered Duties Unpaid," and International Customers will be responsible for the payment of any additional associated duties and taxes. Pura Cashmere has no control over these charges and cannot predict the cost

International orders are shipped DDU &quot;Delivered Duties Unpaid,&quot; and International Customers will be responsible for the payment of any additional associated duties and taxes. Pura Cashmere has no control over these charges and cannot predict the cost, as customs policies and import duties vary widely from country to country. Please contact your local customs office for current fees.IMPORTANT: If the shipment is returned due to taxes and duties not being or refusal to pay Pura Cashmere will charge a $25 dollar restocking fee once the items arrive back at our warehouse plus the cost to ship the package back to our warehouse

Are taxes & duties included in my international order?

Sometimes the delivery drivers will mark the package as delivered before actually releasing the package. For these scenarios, we ask that you wait 24-48 hours to see if the package ends up getting delivered. We also ask that you check with your neigh

Sometimes the delivery drivers will mark the package as delivered before actually releasing the package. For these scenarios, we ask that you wait 24-48 hours to see if the package ends up getting delivered. We also ask that you check with your neighbors or check around the outside of your house or apartment building. If you are still unable to locate the package, please contact our support team so we can work with you trying to find the package<a href="mailto:support@puracashmere.com">support@puracashmere.com</a>

My order status is 'delivered' but my order is not here. What do i do?

Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.

Yes, we ship to the UK &amp; EU. To get your order to you, we&apos;ve partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under &#xA3;135 and orders to the EU for orders &#x20AC;150 and Under.

Do you ship orders to the UK & EU? If so, how will orders be shipped?

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Information about shipping, duties, taxes and delivery

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Whose email do I use at checkout when purchasing a gift card?

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What is Cashmere?

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What ply is your cashmere?

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Is your product fairtrade, are the animals treated well?

What is "Traditional Retail Price"?

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Choosing the Right Size?

Where do I find a size chart?

How do I care for my cashmere?

Sizing & Care Instructions

The item is out of stock. Can I pre-order?

I want to exchange but a size or color is out of stock. Can I choose a different size/color?

Do you sell your knits wholesale?

Do you private label?

Stock Availability & Wholesale